Information we collect
- Account details: name, email, phone and the role you choose (homeowner, pro or contractor).
- Pro and contractor details: business name, trade, service area, license and insurance documents, photos and logos.
- Job details: service requests, messages, estimates, payments and reviews.
- Technical data: device, browser and basic usage information needed to run and secure the site.
How we use it
- To match homeowners and contractors with pros and deliver requests.
- To verify licenses and insurance and keep the directory trustworthy.
- To process payments, subscriptions and fees.
- To provide support, prevent fraud and improve the service.
What's public
Public profiles show business name, trade, service area, ratings and verification status. License numbers, documents, and private contact details are not shown publicly.
Sharing
We share information with the other party to a request, and with service providers who host the site and process payments on our behalf. We do not sell personal information.
Retention and deletion
We keep information while your account is active and as required for legal and accounting purposes. You can request access to, correction of, or deletion of your information at any time.
Contact
Privacy requests: womprossupport@flexec.com